These Terms and Conditions govern your use of the DermaCare Family Health website. By using this website, you agree to these terms. If you do not agree, please stop using the website.
1. About this website
This website provides general information about DermaCare Family Health, our clinic and the services that may be available. Website content is for general information only and may change without notice.
2. No medical advice or emergency service
Website content is not medical advice and is not a substitute for an assessment, diagnosis or treatment by a qualified healthcare professional. Using this website, sending an enquiry or submitting a form does not by itself create a practitioner-patient relationship.
Do not use this website for a medical emergency. If you need urgent assistance, call Triple Zero (000) or attend the nearest emergency department. For health advice in Australia, you may also contact healthdirect on 1800 022 222.
3. Appointments and online enquiries
An online request is not a confirmed appointment until the clinic accepts and confirms it. Appointment availability, practitioner availability and service eligibility may change. Please contact the clinic if you have not received confirmation or if your needs are time-sensitive.
You are responsible for providing accurate, complete and current information. Please contact us as early as possible if you need to cancel or reschedule. Any applicable cancellation policy will be explained when you book or by the clinic.
4. Fees, Medicare and payments
Fees, bulk-billing availability, Medicare eligibility, rebates and out-of-pocket costs depend on the service, practitioner and your individual circumstances. Information on the website is general only. Please confirm current fees and billing arrangements with the clinic before your appointment.
5. Accuracy and availability
We aim to keep website information accurate and useful, but we do not guarantee that all content is complete, current or free from errors. Images may be illustrative. To the extent permitted by law, we may modify, suspend or withdraw website content or functionality without notice.
We do not guarantee uninterrupted or secure access to the website. You are responsible for using suitable devices, software and security precautions when accessing it.
6. Acceptable use
You must not:
- use the website unlawfully, fraudulently or in a way that infringes another person’s rights;
- attempt to gain unauthorised access to the website, server, accounts or data;
- introduce malicious code, overload the website or interfere with its operation;
- scrape, reproduce or commercially exploit website content without permission; or
- submit information that is false, misleading, defamatory, offensive or unlawful.
7. Intellectual property
Unless otherwise stated, website text, branding, graphics, design and other content are owned by or licensed to DermaCare Family Health and are protected by intellectual property laws. You may view or print reasonable extracts for personal, non-commercial use. Any other reproduction, modification, distribution or commercial use requires prior written permission.
8. Third-party websites and services
The website may link to third-party websites or use third-party services. Links are provided for convenience and do not necessarily indicate endorsement. We do not control and are not responsible for third-party content, availability, security, terms or privacy practices.
9. Privacy
Our collection and handling of personal information is explained in our Privacy Policy. Please avoid submitting sensitive information through ordinary email unless requested and an appropriate method has been agreed.
10. Liability and consumer rights
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.
To the extent permitted by law, DermaCare Family Health is not liable for loss arising solely from reliance on general website content, website unavailability, external links, or misuse of the website. This limitation does not apply where liability cannot lawfully be limited or excluded.
11. Changes to these terms
We may update these terms when the website, our services or applicable requirements change. The current version will be published on this page. Continued use of the website after an update means you accept the revised terms.
12. Governing law
These terms are governed by the laws of New South Wales, Australia. Subject to any rights that cannot be excluded, disputes relating to these terms are subject to the courts of New South Wales.
13. Contact us
DermaCare Family Health
102 Shellharbour Road, Warilla NSW 2528
Phone: 02 4210 7785
Email: info@dermacareandfamilyhealth.com.au